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Credit Union Car Loan Application
Project overview: Build an auto loan application interface for a Credit Union's new mobile application.
The Challenge or Problem Statement
I have been tasked with developing the online auto loan application interface for the Credit Union's upcoming mobile application. The Credit Union has expressed a preference for a design that draws inspiration from the existing auto loan application form, while adhering to Google's Material Design system, to ensure a cohesive and user-friendly experience within the new mobile application.
Empathize and Define
After conducting a comprehensive review of the application and adopting a user-centric perspective, I observed that the application's complexity and the use of confusing language presented significant barriers to user comprehension.
In order to address these issues, I have taken the initiative to identify sections that appear superfluous and have highlighted areas where information redundancy could be streamlined by consolidating multiple inputs into a single input box. This strategic approach aims to reduce both the visual and cognitive load, ultimately enhancing the user experience.
My Solution
Following a meaningful engagement with my users, I have devised several solutions aimed at crafting an application that prioritizes user-friendliness.
The key modifications made include:
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Eliminating extraneous input fields and sections to simplify the user journey.
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Reducing cognitive burden through the incorporation of an accordion-style drop-down menu.
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Enhancing user awareness by introducing a progress bar, enabling them to track their application's completion status.
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Incorporating a plus button, granting users the ability to append additional input fields for repetitive information.
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Enabling users to access and modify their applications through the implementation of a review screen.
Demo
Click me: Prototype Demo
Demo
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